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If you lot are unable to subscribe to Star Wars: The Old Republic on swtor.com, there is currently an outcome that is blocking many players from subscribing or buying Cartel Coins. The good news is at that place is a work around to fix the issue! In short, you need to reset your EA password and then try using a different browser.

If you're seeing whatever of these errors on swtor.com:

• A maintenance message on swtor.com when the residuum of the site is working as usual
• SWTOR.com is temporarily unavailable every bit we are experiencing extremely loftier traffic.
• Your credentials are incorrect or expired. Please attempt again or reset your password.
• The EA Billing and direction services cannot be accessed at this time, delight effort once more after.
• An error has occurred while trying to procedure your request. Delight, endeavour once more later. {0}

Pace 1 – Reset Your EA Password

If you exercise non already accept an EA business relationship, one was automatically created for yous with your SWTOR.com email and password. While your SWTOR and EA accounts are tied,the passwords are separate. You will need to reset your EA business relationship password simply.

1. Log in to https://ea.com/login
2. ClickForgot Your Password?
3. In theE-mail or IDbox, enter your email address.
4. Check the box besideI'm not a robot.
5. ClickSubmit.
6. Bank check your email inbox for a countersign reset email.
7. Click the link and follow the instructions to reset your countersign.
8. Try logging in to swtor.com with your Quondam SWTOR password and meet if it allows you to log in and subscribe. Practice not employ your new EA password to log in.
9. If your OLD SWTOR password is non working, you lot may also need to reset it here

If yous don't have access to your e-mail anymore, that'south an entirely different issue and you will need to contact support@swtor.com about it.

Pace 2 – Use a Dissimilar Web Browser

If you have successfully inverse your EA countersign but still can not subscribe or buy Cartel Coins, at that place is a chance the error bulletin is "saved" to your reckoner's web browser, so to get around that you tin can use a unlike browser or figurer to log in to your business relationship.

• Endeavor logging in from your phone or a different computer if y'all hadn't already washed that when it was cleaved

• If you are using Microsoft Border or Explorer, y'all can download Chrome for free at https://google.com/chrome – install it, then endeavor using information technology to log in to your swtor.com business relationship and subscribing

• If you are using Chrome or any other browser on a Window computer, Microsoft Border of Microsoft Explorer may already be installed by default. Search for them in your computer'due south search bar or Start bill of fare,  then try using either to log in to your swtor.com business relationship and subscribing

• If you are using Safari on a Mac calculator, yous can download and install Chrome for free, and then endeavour using it to log in to your swtor.com account and subscribing

Pace three – Mail

Changing your countersign and using a different browser should prepare the outcome for nearly players.

If it does not, use your EA account to postal service in this thread:

https://answers.ea.com/t5/Technical-Issues/Subscription-Bug-2020/td-p/8852406

In that location is a chance your SWTOR.com electronic mail and EA business relationship email are not linked exactly, and your linked EA account is actually a different email. If you know you have some other EA account email, try changing the password there. If you can't figure out what that might be, posting in the thread tin can help support figure out your account status.

What should you do if you were charged money only your business relationship was non subscribed or dare coins not delivered?

Due to the same issue, some players were charged but were not given what they paid for. If this happened to you here are the steps to take:

Step 1 – Enable your account by following the instructions above to alter your EA account and using a different browser.

Step two – Request a refund. Contact support@swtor.com using your e-mail account tied to your SWTOR account and allow them know you were charged just didn't receive what you paid for. SWTOR client Support is refunding these wrong charges! unfortunately, due to quarantine, at that place is a high look fourth dimension and support tickets are expected to take upwards to x days.

Step iii – If you still wanted to subscribe or buy cartel coins, once you've enabled your account in Step 1, you should now exist able to buy what you'd like succesfully. It does not sound like you need to expect for the refund if you lot want to become ahead and subscribe.

WARNING! Do not request a charge back or refund through your CREDIT Bill of fare or Bank! This may cause your SWTOR and possibly EA account to automatically be banned as this is a common tactic by scammers. It is very difficult to sort that state of affairs out if it happens, so if you lot want to preserve your SWTOR account go through the official SWTOR support to get a refund.

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Questions or comments? Experience free to send me a bulletin on Twitter @swtorista, Reddit /u/swtorista, Youtube Swtorista aqueduct or past email at the same name with gmail.com at the end. Have fun out there and may the Force be with yous. ~ Swtorista

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Source: https://swtorista.com/articles/swtor-account-cant-subscribe-due-to-maintenance/

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